Privacy Policy

1. Information we collect

 

We collect information in three ways: information you provide, information collected automatically, and information from third parties.

 

 

Information you provide

 

When you use the Site or contact us, you may provide:

 

• Name, email address, phone number, company name, job title

• Message content you send by forms or email

• Any other info you choose to share in connection with an inquiry or service

 

If you become a client, we may also collect information needed to deliver services (for example, project details, onboarding data, billing info). Payment details are handled by secure payment processors; we do not store full credit card numbers.

 

 

Information collected automatically

 

When you browse the Site, we may automatically collect:

 

• Device and browser data (IP address, device type, browser type, operating system)

• Usage data (pages visited, time on pages, referring/exit pages, clicks)

• Approximate location (city/region inferred from IP)

• Cookie and similar tracking data (see Section 6)

 

 

Information from third parties

 

We may receive information from tools that support our business, such as:

 

• Website hosting and infrastructure providers

• Analytics providers

• Email/newsletter or CRM platforms

• Scheduling tools

• Payment processors (if you purchase something)

 

 

2. How we use your information

 

We use personal information to:

 

• Operate and maintain the Site

• Respond to your inquiries and communicate with you

• Deliver resources or updates you request (newsletters, downloads, etc.)

• Provide and manage client services

• Process payments and invoices (if applicable)

• Improve Site performance, content, and user experience

• Protect the Site, prevent fraud, and enforce our terms

• Comply with legal and tax obligations

 

 

3. Legal bases for processing (EEA/UK visitors)

 

If you are in the EEA or UK, we process personal data under these legal bases:

 

• Consent (e.g., newsletter sign-ups, non-essential cookies)

• Contract (to deliver services you request)

• Legitimate interests (site improvement, core marketing, security)

• Legal obligation (accounting, tax, compliance)

 

GDPR requires stating purposes and legal bases transparently. 

 

 

4. How we share information

 

We do not sell your personal information.

We share personal information only when needed to run the Site and services, including with:

 

• Service providers that host the Site, run analytics, manage email/CRM, scheduling, payments, or customer support

• Professional advisors (legal, accounting) when required

• Authorities when required by law

• A successor entity if the business is transferred

 

Service providers are required to protect your data and use it only for the work they perform for us.

 

 

5. Data retention

 

We keep personal information only as long as needed for the purposes in this policy:

 

• Inquiry/contact data: kept as long as necessary to respond and follow up

• Newsletter data: kept until you unsubscribe

• Client data: kept for the duration of the relationship and for legally required retention periods afterward

• Analytics data: retained according to the settings of the analytics provider

 

Both CPRA/CCPA and GDPR expect retention disclosures tied to purpose. 

 

 

6. Cookies and tracking

 

We use cookies and similar technologies to:

 

• Make the Site function properly

• Remember preferences

• Measure traffic and engagement

• Support marketing or retargeting if enabled

 

You can control cookies through your browser settings. If the Site displays a cookie banner, you can also manage preferences there.

 

 

7. Your rights

 

 

California residents (CCPA/CPRA)

 

If you are a California resident, you have the right to:

 

• Know what personal information we collect, use, and share

• Access a copy of your personal information

• Request deletion of your personal information (with legal exceptions)

• Correct inaccurate personal information

• Opt out of “sale” or “sharing” for cross-context behavioral advertising (if applicable)

• Not be discriminated against for exercising these rights

 

CPRA/CCPA requires listing categories collected, purposes, and rights. 

 

To exercise these rights:

Email connect@florianp.com with subject “California Privacy Request.”

We will verify your request and respond within the timeline required by law.

 

 

EEA/UK residents (GDPR/UK GDPR)

 

If you are in the EEA or UK, you can:

 

• Request access, correction, or deletion

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with your local data protection authority

 

 

 

To exercise these rights: email connect@florianp.com.

 

 

8. International transfers

 

Your information may be processed in the United States and other countries where our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

 

 

9. Security

 

We use reasonable technical and organizational measures to protect your data. No online system is perfectly secure, so we cannot guarantee absolute security.

 

 

10. Children’s privacy

 

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal information, contact us and we will delete it.

 

 

11. Third-party links and embeds

 

The Site may include links or embedded tools from third parties. Their privacy practices are governed by their own policies, not ours.

 

 

12. Changes to this policy

 

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.

 

 

13. Contact

 

For any privacy questions or requests:

Florian P. Consulting

Email: connect@florianp.com